Privacy Policy

GoHamSaya is a Pakistan-based local services marketplace. This Privacy Policy explains how we may collect, use, and protect information when customers, service requesters, providers, and business partners use our website or future app services.

1. Information we may collect

• Contact information such as name, phone number, email address, and city.
• Service request information such as selected service, booking details, location area, and job status.
• Provider profile information such as skills, availability, service area, verification status, and earnings records.
• Payment and wallet records such as transaction status, escrow status, withdrawal requests, and receipts.

2. Payment information

GoHamSaya does not intend to store card numbers, CVV, PINs, or banking passwords. Online payments may be processed through a licensed payment gateway or payment partner. Payment gateway terms and privacy practices may also apply.

3. How we use information

• To manage bookings between requesters and providers.
• To operate wallet, escrow, withdrawal, and payment status workflows.
• To review provider withdrawals and review service or dispute requests.
• To improve safety, prevent misuse, and communicate service updates.

4. Data sharing

We may share necessary information with service providers, payment processors, verification partners, operations team, or legal/regulatory authorities when required for service operation, safety, compliance, or dispute resolution.

5. Contact

For privacy questions, contact GoHamSaya at hamsayago@gmail.com or 0319 0721152. Website: gohamsaya.com. Coverage: Pakistan.